REFUND

Refunds are only available for non-personalised or non-customised product.

We can only accept non faulty items returned to us within 30 days of purchase. All items must be returned to us before a refund or replacement is issued. Please thoroughly inspect any item your order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.

RETURN

Please contact us to get the returned address.

  1. Contact us at support@suritch.com
  2. To ensure no loss or damage in the mail, all returns must be sent registered with tracking and tracking code must be quoted via email.